These terms and conditions apply to all orders and transactions with "Mr. Kebab & Friends GmbH" (hereinafter referred to as "the Company").

General Terms and Conditions (GTC) for the Kebab Takeaway Service of "Mr. Kebab & Friends GmbH":

a. Orders can be placed online or by phone.

b. Delivery times and fees are specified on our website.

c. We endeavor to deliver the ordered products promptly and in the best possible quality.

a. Prices are specified on our menu and include the applicable VAT.

b. Payments can be made in cash or online via credit card.

c. For online orders, payment is made prior to delivery.

a. Cancellations must be made in a timely manner and can be communicated by phone or email.

b. Changes to existing orders are possible before preparation.

a. The company undertakes to prepare high-quality food and ensure that it complies with legal regulations and hygiene standards.

b. If you have reason to complain about the quality of a product, we kindly ask you to inform us immediately.

c. Complaints regarding quality or discrepancies must be reported within 24 hours of receipt.

d. Complaints should be made in writing via email to reklamation@mrkebab.hamburg and should include the order number and clear details of the complaint.

e. The company will endeavor to review all complaints as quickly as possible and respond appropriately.

a. The privacy policy governs the collection and processing of customer data. See detailed privacy policy.

a. The company is not liable for damages arising from improper storage or consumption of the food.

a. The laws of the Federal Republic of Germany apply.

b. Jurisdiction is in Hamburg.

a. We guarantee the quality of our products and stand behind our service.

b. Complaints regarding quality or discrepancies must be reported within 24 hours of receipt.

Responsible for the processing of personal data on this website is:

Mr. Kebab & Friends GmbH

Bein grünen Jäger 1
30359 Hamburg

Tel. +49 (0)40 - 432 80 981
E-Mail: info@mrkebab.hamburg

Personally Liable Partner:

Mr. Kebab & Friends GmbH,

Muhyiddin Arisoy

Finanzamt Hamburg:
USt-IdNr.:              DE295691722
Handelsregister: HRB13185

a. Personal data (e.g., name, address, email address, phone number)

b. Payment information for online orders

c. Usage data (IP address, browser data, device information)

d. Processing orders and payments

e. Providing information about products and offers

f. Customer support and communication

g. Fulfillment of legal obligations

h. Improving the website through the use of Google Analytics

i. Providing Google Fonts for improved website display

j. Managing marketing tags using Google Tag Manager

a. zur Erfüllung eines Vertrags (z. B. Online-Bestellungen)

b. Aufgrund rechtlicher Verpflichtungen

c. Mit Einwilligung der betroffenen Person (z. B. für Google Analytics)

a. We only share personal data with third parties if it is necessary for the fulfillment of the contract (e.g., delivery services), due to legal obligations, or if it is necessary as part of the use of Google Analytics or Google Fonts.

a. Personal data is only stored for as long as it is necessary for the purposes for which it is processed, or as long as it is legally required.

a. As a data subject, you have the right to access, rectify, erase, and restrict the processing of your personal data. You also have the right to object to the processing of your data and the right to data portability.

a. Google Tag Manager: Management of website tags.

b. Google Fonts: Improvement of website display.

c. Google Analytics: Web analytics service for improving the website.

If you have any questions regarding data protection, you can contact datenschutz@mrkebab.hamburg

a. This privacy policy will be updated as needed. Changes will be published on this website.